All our livestock is quarantined and health checked before sale. Although we endeavour to only sell livestock of the highest quality, fish can be affected by the stress of transportation. 

Therefor we offer a 7 day guarantee on all of our livestock. Under the guarantee we offer a replacement of equivalent value or credit against other purchases and a proof of purchases and  a water sample from the pond, to be tested, will be needed. 

We do not issue refunds for livestock.

Thanks