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EXCELLENTTrustindex verifies that the original source of the review is Google. Recently took to owning a tropical fish tank. Finding my feet and going to different aquatic centres for advice and such. The gentleman here was amazing. Giving personal advice and general advice without making us seem like idiots. Amazing little area to go to. Even for those that don't keep fish. Some fun little guys in the tanks they keep there to check out.Trustindex verifies that the original source of the review is Google. Had a calamity of a leaking Oase filter and the very kind man waited behind after closing to assist me. Excellent customer service.Trustindex verifies that the original source of the review is Google. The most patient and honest fish shop I've come across. Fish and plant keeping is an art and there is never one answer that fits all (getting it wrong sometimes and learning is a part of the hobby). But the guys here always offer all of the knowledge they can (which is extensive) and they always try to help. I've found other fish shop staff can be snooty and know-it-all but these guys aren't. The guys here don't make you feel stupid, they just help you learn. They do know a lot but they just want the best outcome. That's why I only go here now. I recently upsized my aquarium and have carefully selected stock that I like. It didn't go straightforward (my fault choosing fish that weren't compatible) but the help, patience and understanding I received from the guys in the shop has been A+++. Thank you so muchTrustindex verifies that the original source of the review is Google. Friendly, knowledgeable and honestTrustindex verifies that the original source of the review is Google. Really appreciated the time and helpful advice Tony gave us. The pond pump/aerator wasn't cheap but he didn't give us a 'hard sell' and showed us the options with no pressure. It is now installed and working well!Trustindex verifies that the original source of the review is Google. Highly recommend, completely new to tropical fish and the incredible knowledge that has been given to us from Josh is highly insightful and now me and my partner feel confident as new fish owners would not go anywhere else.Trustindex verifies that the original source of the review is Google. Just purchased a pond pump and plants and found Paul absolutely brilliant. He could not have been more helpful and has imparted a significant amount of expert knowledge. I was initially thinking of buying everything via the internet but Paul reminded me of the benefit of personal interaction and supporting local businesses. Would highly recommend, thank you.Trustindex verifies that the original source of the review is Google. Visited Sunday 10/08/25. Wanted chemicals to clear the pond but we received amazing advice and three days later we have a naturally clean, thriving pond. No sales techniques, just professional advice and assistance. Thank you
01332 865665
waterworksaquaticcentre@gmail.com
Water Works Aquatic Centre Staunton Harold Nurseries Melbourne Road Leicester LE65 1RU
The leading experts in water gardening, ponds and pond supplies, pond fish, tropical aquariums, tropical fish and much much more.
We stock a wide range of livestock for your pond or aquarium, as well as all the equipment you will needed to keep tropical aquariums or ponds in fantastic condition.
Major brands including Oase, NT Labs, Tetra, PondTec, King British, Hikari, Betta, and more!
We are open 7 days a week including bank holiday Mondays!
Monday 9:30 – 17:00
Tuesday 9:30 – 17:00
Wednesday 9:30 – 17:00
Thursday 9:30 – 17:00
Friday 9:30 – 17:00
Saturday 9:30 – 17:00
Sunday 10:30 – 16:30